FAQ
General
HOW TO MAKE AN APPOINTMENT?
Please visit the Booking Page and follow the instructions.When and how will I receive my photos?
On the day of your session, you'll receive a link to an online gallery where you can select your favorite images for photo proofing. Once you've made your selections, I typically deliver the retouched high-resolution photos within three days. If you need them sooner, please let me know, and I'll prioritize the retouching at no additional cost.Who is this not fit for?
If you want heavy edits that change facial features, or a highly stylized “filter” look, our approach may not match your goals. We focus on natural retouching and a professional finish that still looks like you.CANCELLATION POLICY
You can cancel your visit 24 hours in advance. You can always reschedule your visit. No fees will be applied.Who runs Pacifica Studio?
Pacifica Studio is owned and solely operated by Kate Zotova, a professional photographer. From booking to final delivery, you work directly with Kate, ensuring a consistent experience, clear communication, and attention to detail at every step.How can I leave you a review?
Please follow the instructions on the Review Us Page.
Payments
What are your pricing options?
Headshot sessions start at $175, and portraits start at $350. Outdoor sessions begin at $300 for the first hour, with $200 for each additional hour. Additional retouching is $25 per photo. For more details, check pricing.DO YOU REQUIRE THE SECURITY DEPOSIT?
We don’t. You can pay in full prior to your visit if you like. All payments are processed via Square.How can I pay for a session?
You can pay by check, cash, Apple Pay, Zelle, CashApp, ACH, or with a debit/credit card - either online or in person. Any prepayment can be completed online with a card. I process payments through Square.How to make a tip?
Tips are never expected but always appreciated. The best tips for us are your satisfaction, honest feedback, and recommendations.