FAQ

General

  • HOW TO MAKE AN APPOINTMENT?
    Please visit the Booking Page and follow the instructions.
  • When and how will I receive my photos?
    On the day of your session, you'll receive a link to an online gallery where you can select your favorite images for photo proofing. Once you've made your selections, I typically deliver the retouched high-resolution photos within three days. If you need them sooner, please let me know, and I'll prioritize the retouching at no additional cost.
  • Who is this not fit for?
    If you want heavy edits that change facial features, or a highly stylized “filter” look, our approach may not match your goals. We focus on natural retouching and a professional finish that still looks like you.
  • CANCELLATION POLICY
    You can cancel your visit 24 hours in advance. You can always reschedule your visit. No fees will be applied.
  • Who runs Pacifica Studio?
    Pacifica Studio is owned and solely operated by Kate Zotova, a professional photographer. From booking to final delivery, you work directly with Kate, ensuring a consistent experience, clear communication, and attention to detail at every step.
  • How can I leave you a review?
    Please follow the instructions on the Review Us Page.

Payments

  • What are your pricing options?
    Headshot sessions start at $175, and portraits start at $350. Outdoor sessions begin at $300 for the first hour, with $200 for each additional hour. Additional retouching is $25 per photo. For more details, check pricing.
  • DO YOU REQUIRE THE SECURITY DEPOSIT?
    We don’t. You can pay in full prior to your visit if you like. All payments are processed via Square.
  • How can I pay for a session?
    You can pay by check, cash, Apple Pay, Zelle, CashApp, ACH, or with a debit/credit card - either online or in person. Any prepayment can be completed online with a card. I process payments through Square.
  • How to make a tip?
    Tips are never expected but always appreciated. The best tips for us are your satisfaction, honest feedback, and recommendations.